RESEARCHER PROFILE
Prakash K. Chathoth
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American University of Sharjah
Prakash K. Chathoth works in Job Satisfaction and Organizational Behavior, Customer Service Quality and Loyalty, Diverse Aspects of Tourism Research, Hospitality and Tourism Education, Management and Organizational Practices. Recorded institutional associations include American University of Sharjah.
79Publications
3,176Citations
23H-index
Inclusion identifies researchers whose recorded research contributions may inform their university’s understanding of its research community. It does not rank individual research quality or establish current employment.
Selected research works
Up to 100 highly cited works; DOI links open the original research. Counts reflect the collected record, not real-time citation totals.
Co-production versus co-creation: A process based continuum in the hotel service context
2012 · 447 citationsThe adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges
2020 · 387 citationsCo-creation and higher order customer engagement in hospitality and tourism services
2016 · 331 citationsSmart City and Smart Tourism: A Case of Dubai
2017 · 276 citationsBlockchain technology for smart city and smart tourism: latest trends and challenges
2019 · 274 citationsBarriers affecting organisational adoption of higher order customer engagement in tourism service interactions
2014 · 139 citationsThe impact of information technology on hotel operations, service management and transaction costs: A conceptual framework for full-service hotel firms
2006 · 137 citationsStrategic alliances: a hospitality industry perspective
2003 · 100 citationsEmployees' Perceptions of Organizational Trust and Service Climate: a Structural Model Combining Their Effects On Employee Satisfaction
2007 · 82 citationsStrategic management research in hospitality and tourism: past, present and future
2014 · 81 citationsAn exploratory study examining information technology adoption and implementation in full-service restaurant firms
2006 · 76 citationsIntern newcomers’ global self-esteem, overall job satisfaction, and choice intention: Person-organization fit as a mediator
2010 · 70 citationsThe effect of environment risk, corporate strategy, and capital structure on firm performance: An empirical investigation of restaurant firms
2006 · 65 citationsFrom goods-service logic to a memory-dominant logic: Business logic evolution and application in hospitality
2018 · 61 citationsStrategic management for hospitality and tourism
2019 · 57 citationsThe effects of festival impacts on support intentions based on residents’ ratings of festival performance and satisfaction: a new integrative approach
2014 · 56 citationsSituational and personal factors influencing hospitality employee engagement in value co-creation
2020 · 52 citationsAssessing dimensions of organizational trust across cultures: A comparative analysis of U.S. and Indian full service hotels
2010 · 51 citationsCore self-evaluations and job performance: The mediating role of employees’ assimilation-specific adjustment factors
2012 · 36 citationsDoes corporate growth really matter in the restaurant industry?
2006 · 36 citationsCore Curricular Issues in Hospitality and Tourism Education - Present Structure and Future Directions
2007 · 32 citationsAn Interactional Approach to Organizations’ Success in Socializing Their Intern Newcomers: The Role of General Self-Efficacy and Organizational Socialization Inventory
2010 · 32 citationsExploring memorable experiences in luxury hotels
2024 · 31 citationsInformation and Communications Technologies in Tourism 2009
2009 · 23 citationsConceptualization of value co-creation in the tourism context.
2014 · 20 citations
