RESEARCHER PROFILE

Ying Liao

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Hamdan Bin Mohammed Smart University

Quality and Supply ManagementInnovation and Knowledge ManagementSustainable Supply Chain ManagementCustomer Service Quality and LoyaltyOutsourcing and Supply Chain Management

Ying Liao works in Quality and Supply Management, Innovation and Knowledge Management, Sustainable Supply Chain Management, Customer Service Quality and Loyalty, Outsourcing and Supply Chain Management. Recorded institutional associations include Hamdan Bin Mohammed Smart University.

37Publications
1,277Citations
17H-index

ORCID

Inclusion identifies researchers whose recorded research contributions may inform their university’s understanding of its research community. It does not rank individual research quality or establish current employment.

Selected research works

Up to 100 highly cited works; DOI links open the original research. Counts reflect the collected record, not real-time citation totals.

  1. SUPPLY MANAGEMENT, SUPPLY FLEXIBILITY AND PERFORMANCE OUTCOMES: AN EMPIRICAL INVESTIGATION OF MANUFACTURING FIRMS

    2010 · 237 citations

  2. The emerging big data analytics and IoT in supply chain management: a systematic review

    2018 · 201 citations

  3. A behavioral study of supply manager decision‐making: Factors influencing make versus buy evaluation

    2005 · 168 citations

  4. The effect of individual, network, and collaborative competencies on the supply chain management system

    2012 · 108 citations

  5. Knowledge acquisition and product innovation flexibility in SMEs

    2015 · 101 citations

  6. External knowledge acquisition and innovation: the role of supply chain network-oriented flexibility and organisational awareness

    2015 · 77 citations

  7. The interplay of word-of-mouth and customer value on B2B sales performance in a digital platform: an expectancy value theory perspective

    2021 · 50 citations

  8. Qualitative middle-range research in operations management

    2014 · 42 citations

  9. Global supply chain adaptations to improve financial performance

    2011 · 40 citations

  10. Complementarity effect of supply chain competencies on innovation capability

    2018 · 40 citations

  11. An integrative framework of supply chain flexibility

    2020 · 35 citations

  12. A conceptual framework for prototyping outsourcing in new product development

    2009 · 30 citations

  13. Traceability in the Supply Chain

    2018 · 24 citations

  14. A scale for measuring organizational risk management maturity in the supply chain

    2021 · 24 citations

  15. Adding dynamics to a static theory: How leader traits evolve and how they are expressed

    2014 · 21 citations

  16. Supplier empowerment: Mediating situational factors and perceived performance

    2020 · 18 citations

  17. A mechanism for external competence transfer to improve manufacturing system capabilities and market performance

    2011 · 17 citations

  18. Saying it without words: a qualitative study of employee voice in the Iranian building sector

    2017 · 13 citations

  19. The dynamics of workplace relationships in a diverse internationally staffed organisation: a qualitative ethnographic assessment

    2016 · 10 citations

  20. Risk management maturity and robustness in the Chinese manufacturing supply chain: a comparison study across organisational cultures

    2024 · 7 citations

  21. The utility of performance review systems: A total quality management perspective

    2024 · 4 citations

  22. Information Integration Practices and Performance Outcomes

    2005 · 3 citations

  23. An exploratory study on workforce engagement of direct selling independent sales representatives

    2020 · 3 citations

  24. Strength of Ties, Firm Age and Innovation: An NKC-Model Simulation

    2011 · 1 citations

  25. Industrial Application Review for Sustainable Supply Chain Management

    2012 · 1 citations

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