RESEARCHER PROFILE
David Dean
D
Lincoln University
David Dean works in Customer Service Quality and Loyalty, Diverse Aspects of Tourism Research, Consumer Behavior and Marketing Influence, Consumer Attitudes and Food Labeling, International Business and FDI. Recorded institutional associations include Lincoln University.
121Publications
3,016Citations
28H-index
Inclusion identifies researchers whose recorded research contributions may inform their university’s understanding of its research community. It does not rank individual research quality or establish current employment.
Selected research works
Up to 100 highly cited works; DOI links open the original research. Counts reflect the collected record, not real-time citation totals.
The impact of service quality, customer engagement and selected marketing constructs on airline passenger loyalty
2017 · 392 citationsThe formation of visitor behavioral intention to creative tourism: the role of push–Pull motivation
2019 · 177 citationsThe Mediating Role of Perceived Value on the Relationship between Service Quality and Customer Satisfaction: Evidence from Indonesian Airline Passengers
2016 · 176 citationsRevisiting Firm Characteristics, Strategy, and Export Performance Relationship:
2000 · 151 citationsDrivers and Inhibitors in the Acceptance of Meat Alternatives: The Case of Plant and Insect-Based Proteins
2020 · 123 citationsTourist experience in Halal tourism: what leads to loyalty?
2020 · 101 citationsCore dimensions of food-related lifestyle: A new instrument for measuring food involvement, innovativeness and responsibility
2021 · 100 citationsMobile banking adoption in Islamic banks
2019 · 99 citationsDoes religiosity matter for customer loyalty? Evidence from halal cosmetics
2020 · 95 citationsThe link between tourism involvement and service performance: Evidence from frontline retail employees
2017 · 79 citationsIs cultured meat a promising consumer alternative? Exploring key factors determining consumer's willingness to try, buy and pay a premium for cultured meat
2022 · 78 citationsTourist experience with agritourism attractions: what leads to loyalty?
2020 · 75 citationsExport Stages and Export Barriers: Revisiting Traditional Export Development
2015 · 73 citationsLoyalty formation and its impact on financial performance of Islamic banks – evidence from Indonesia
2020 · 73 citationsMillennial Experience with Online Food Home Delivery: A Lesson from Indonesia
2019 · 55 citationsExport performance: multiple predictors and multiple measures approach
2014 · 43 citationsThe role of seafood sustainability knowledge in seafood purchase decisions
2019 · 43 citationsUnderstanding Key Factors Influencing Consumers’ Willingness to Try, Buy, and Pay a Price Premium for Mycoproteins
2022 · 43 citationsAnalyzing the Complex and Dynamic Nature of Brand Loyalty in the Hotel Industry
2013 · 42 citationsFood souvenirs and their influence on tourist satisfaction and behavioural intentions
2018 · 42 citations“Got Milk Alternatives?” Understanding Key Factors Determining U.S. Consumers’ Willingness to Pay for Plant-Based Milk Alternatives
2023 · 42 citationsDeterminants of customer loyalty to online food service delivery: evidence from Indonesia, Taiwan, and New Zealand
2023 · 42 citationsExport barriers in a changing institutional environment: A quasi-longitudinal study of New Zealand’s manufacturing exporters
2014 · 41 citationsMillennial loyalty in Halal tourism: a destination-based analysis
2021 · 40 citationsA Design Thinking Approach to Teaching Sustainability
2022 · 39 citations